For a long time, a cyber attack seemed to be a problem that only affected the largest multi-billion dollar corporations. But as these organizations have ...
Understanding the E-Rate process [download primer]
The E-Rate process has begun, so we’ve created a quick guide to show you who can claim funds and what you can claim for. Who’s ...
Is this IT project management, or a hamster wheel of work?
Life in information technology can feel like one big project that never ends. It can also feel like the types of assignments are non-stop, with ...
The IT Director’s guide to starting a new job
There are no IT Director manuals on how to start a new job. You just do it because no two situations are the same. On ...
Backups and recovery, Cloud computing, IT strategy, Servers, Virtualization, Windows
Storage Spaces Direct deployment best practices
Introduced in Microsoft Windows Server 2016, Storage Spaces Direct (S2D) is Microsoft’s new software-defined storage solution that allows enterprises to create logically defined storage volumes ...
Applications, Imaging, IT strategy, Virtualization, Windows
The complete Windows 10 migration checklist!
In this article, Microsoft Windows IT Pro MVP, Rory Monaghan details his Windows 10 migration checklist. He details the steps you need to consider and ...
Technical debt and how to leverage quality to beat it
Data, data, data. I love data. Way too much. More than is normal. I’ve written about it. Given workshop and conference sessions on it. I’ve ...
Digital Transformation in schools – it’s not all about the technology
Over the last year, I’ve done a great deal of reading on Digital Transformation in schools, businesses and other organizations, and nowhere in what I’ve ...
Achieving zero % network downtime [a practical case study]
In the 2017-2018 school year, the Technology Services team I was part of at Hartford Union High School (HUHS) delivered zero % network downtime! It ...
Fixing business IT problems – a simple guide for business owners
Fixing business IT problems can be a regular source of pain for many small business owners. Technology is great when it’s working, but can soon ...
An effective problem solving process for IT professionals
1. What is the actual problem? This should be the first question an IT professional should ask when it comes to troubleshooting various IT related ...
Minimise the risk of ransomware with these 10 effective methods.
Ransomware is a type of virus/malware that restricts access to an infected computer (by encrypting the files) and requires the person pay a ransom to ...
IT asset management – 3 vital keys to getting it right
Whether you’re a small business, a large enterprise, or anything in between, having at least a basic IT Asset Management (ITAM) process can help streamline ...
A practical Professional Development Day plan for IT professionals
Professional Development Days are a mandatory requirement for employees at schools across Wisconsin. Teaching staff work with senior management to develop tailored training plans that ...
The main reasons why business projects fail
If we are going to stem the tide of failed projects, we need to get an understanding of the common reasons why business projects fail. ...